|Stock Availability / Turn Around:
|An in-depth inventory of all catalog items is
maintained for fast delivery of blank goods. Although we analyze our inventory
regularly, orders occasionally exceed available stock. Normal replacement
time is 1-3 weeks for Canadian-made jackets, and 4-8 weeks for imports.
When urgency dictates, it is often possible to expedite replacement times.
|All Q-Gar jackets are guaranteed for 30 days from
the date of delivery against any defects in quality of material or workmanship.
|Exchanges / Returns:
|Jackets may be returned in original condition
within 30 days of receipt for sizing or style exchanges or for reasons regarding
our guarantee. Shipping and handling charges are nonrefundable. Decorated
and customized jackets are not returnable. An authorization number may be
required for jacket returns. Contact your Q-Gar representative for more
|Initial orders shipped on a COD/cash or credit
card basis unless arranged otherwise. We accept Visa and Mastercard. COD
company check requires pre-approval. Open terms may be extended after proper
credit application. Financial statements may be required. Partial or full
prepayment may be required.
|Samples are provided upon request with a Visa
or Mastercard backup. Freight charges will be automatically billed to your
credit card and are nonrefundable. Samples are provided for a period of
15 days from the date of receipt. Samples returned after 15 days will be
charged a $15 restocking fee, which will be billed to your credit card.
If after 30 days we have not received the sample(s) back, it will be deemed
a sale, and your credit card will be charged the piece price of the jacket.